Accessibility Policy

Our Commitment to Accessibility & Support

At Flora Hook Designs, we are dedicated to providing an inclusive and user-friendly experience for all refrigerant buyers, including EPA-certified professionals.

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♿ Accessibility Standards
 • Fully accessible website for all users
 • WCAG 2.1 Level AA compliance
 • Adheres to Google Merchant Center accessibility standards
 • Subject to regular third-party accessibility audits

We ensure that our refrigerant products and services are accessible to everyone.

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🛒 Enhanced Shopping Features
 • Intuitive product filtering and search functions
 • Clear and easy-to-follow EPA certification verification process
 • Accessible product descriptions and detailed specifications
 • Streamlined, simplified checkout
 • High contrast images and text for visual clarity

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📱 Multi-Platform Access
 • Fully responsive mobile experience
 • Compatible with all major browsers
 • Easy order tracking across all devices
 • Downloadable accessible documentation

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🤝 Customer Support
 • 24/7 technical support for refrigerant-related products
 • Multiple ways to get in touch: phone, email, and live chat
 • Help with EPA certification verification
 • Order support available in multiple formats